Communication Skills: Listening
Caroline Kent • December 5, 2024
Listening: Level 1

1. Listen with Love and Patience
- Scriptural Basis: Proverbs 18:13 warns against answering before listening, and James 1:19 exhorts us to "be swift to hear, slow to speak, slow to wrath."
- Practical Example:
- Scenario: A friend shares their struggles with anxiety. Instead of offering quick solutions, you ask, “Can you tell me more about what’s been weighing on your mind?”
- Application: Focus on being present, letting them fully express their thoughts without interruption, validating their emotions by saying, “That sounds really hard; I’m here for you.”
2. Reflect Christ’s Compassion
- Scriptural Basis: Jesus’ encounter with the Samaritan woman (John 4:7-26) demonstrates empathetic listening and gentle guidance.
- Practical Example:
- Scenario: A church member confesses doubts about their salvation. Instead of condemnation, share 2 Corinthians 1:3-4, reminding them that God is the "Father of mercies."
- Application: Offer to pray with them, affirming that wrestling with faith is not uncommon among believers (Job 23:3; Romans 7:19).
3. Be Slow to Judge
- Scriptural Basis: Job’s friends judged him prematurely, leading to his rebuke from God (Job 16:2). Proverbs 20:5 encourages understanding the heart's depth before speaking.
- Practical Example:
- Scenario: A coworker frequently misses deadlines and admits they’re overwhelmed. Instead of assuming laziness, ask, “How can I support you?”
- Application: Resist the urge to jump to conclusions. Share encouragement rooted in Scripture, emphasising God’s grace (Isaiah 40:31).
4. Encourage Mutual Edification
- Scriptural Basis: Ephesians 4:29 emphasises speaking to edify and build others up.
- Practical Example:
- Scenario: During a small group discussion, someone shares a personal struggle. Instead of redirecting the conversation, affirm their courage to speak up and share a Scripture like Philippians 4:6-7 about the peace of God.
- Application: Foster an atmosphere where everyone feels safe to share, recognising the power of vulnerability and mutual encouragement.
5. Practical Applications in Daily Life
- Ask Thoughtful Questions:
- Example: A teenager expresses frustration with school. Instead of advising immediately, ask, “What’s been the hardest part for you lately?”
- Outcome: Open-ended questions help uncover deeper issues, mirroring Jesus’ approach (Mark 10:51).
- Validate Feelings While Pointing to Truth:
- Example: A grieving friend might need to hear, “Your sadness is valid, and Jesus Himself wept (John 11:35). He also promises comfort (Matthew 5:4).”
- Active Listening:
- Example: Reflect back, “What I hear is that you’re feeling stuck. Did I understand that correctly?”
- Impact: Affirms understanding, promoting deeper connection (1 Peter 1:22).
6. Spiritual Listening
- Scriptural Basis: Proverbs 2:2-6 calls for seeking wisdom, and the Holy Spirit aids discernment.
- Practical Example:
- Scenario: A friend shares conflicting desires about a major decision.
- Application: Pray silently for discernment during the conversation, and guide them gently towards trusting God’s sovereignty (Romans 8:28; James 1:5).
7. Listening in the Context of Anxiety and Suffering
- Scriptural Basis: Jesus’ words in Matthew 14:27, "Be of good cheer; it is I; be not afraid," reflect His presence amid fear.
- Practical Example:
- Scenario: Someone struggling with anxiety says, “I feel like I’m drowning.”
- Response: Sit with them without offering solutions, and gently remind them of Christ’s empathy, sharing how He endured fear and suffering for us (Hebrews 4:15).
- Avoiding Trite Answers: Instead of “Just trust God,” offer a compassionate, “I can’t imagine how hard this is, but let’s bring this to the Lord together”.
These principles and practical applications form a foundation for biblically rooted, compassionate listening, reflecting Christ’s love and truth. They provide a path for believers to embody grace, even in challenging conversations.

This psalm not only models the journey from despair to trust but offers a divine pattern for how we, as pilgrims in this vale of tears, can navigate the storms of the soul in a God-honouring and healing way. 1. Honest Expression of Distress (Verses 1-2) David’s raw cry—“How long wilt thou forget me, O Lord? for ever? how long wilt thou hide thy face from me?” (Psalm 13:1 KJV)—invites us to the sacred practice of lament. This is no small thing. Lament is faith wrestling with suffering. It is the cry of a soul that still believes, even when it feels abandoned. Biblical Parallels: Job’s Lament: “Even to day is my complaint bitter: my stroke is heavier than my groaning” (Job 23:2 KJV). Job voiced his anguish, yet his suffering ultimately revealed God’s sovereign wisdom. Jeremiah’s Complaint: “Why is my pain perpetual, and my wound incurable, which refuseth to be healed?” (Jeremiah 15:18 KJV). Jeremiah’s faithful cries amid rejection remind us that lament is not weakness but communion. Christ on the Cross: Our Lord Himself cried out in desolation: “My God, my God, why hast thou forsaken me?” (Matthew 27:46 KJV). Christ, the Man of Sorrows, walked the ultimate path of forsakenness so that we never would. Puritan Wisdom: Thomas Watson reminds us, “The way to heaven is by Weeping-cross. Christ's cross is the sweetest burden that ever I bore; it is such a burden as wings are to a bird, or sails to a ship, to carry me forward to my harbour” (Watson, 1893). Lament is not a sign of spiritual failure; it is often the mark of a believer straining toward home. Counselling Reflection: We must teach our souls, and those we counsel, that we are permitted—even invited—to bring our most broken cries before the Lord. The altar of grace welcomes tears. Journal Prompt: “What am I truly feeling before the Lord? Have I dared to bring it to Him in honesty?” 2. Capturing the Nature of Inner Turmoil (Verses 2-4) David reveals his internal wrestling: “How long shall I take counsel in my soul, having sorrow in my heart daily?” (Psalm 13:2 KJV). This depicts the mental toil we often endure—turning over our fears, seeking answers within ourselves, yet finding none. Biblical Parallels: Asaph’s Inner Struggle: “I remembered God, and was troubled: I complained, and my spirit was overwhelmed” (Psalm 77:3 KJV). Asaph’s heart churned within him until he turned to the “years of the right hand of the most High” (Psalm 77:10 KJV). Elijah’s Despair: Under the juniper tree, Elijah cried, “It is enough; now, O Lord, take away my life” (1 Kings 19:4 KJV). His exhaustion mirrored our own when we lean on our strength. Puritan Wisdom: Richard Baxter wisely observed, “Melancholy is not cured by arguments as much as by diverting thoughts, cheerful company, just labour, and hearty prayers” (Baxter, 1825). Left to ourselves, our minds often spiral downward. The remedy is to lift our gaze heavenward. Counselling Application: Guide the anxious heart away from self-reliance to God-reliance. We are not called to be self-sufficient; we are called to trust. Practical Task: When the “counsel of your soul” is troubling you, pause and pray aloud the promises of God. 3. Turning to God in Supplication (Verses 3-4) David turns his attention to the Lord: “Consider and hear me, O Lord my God: lighten mine eyes, lest I sleep the sleep of death” (Psalm 13:3 KJV). Here, faith stirs. David, though weak, reaches toward God for help. Supplication shifts the gaze from the storm to the Captain of the ship. Biblical Parallels: Hezekiah’s Prayer: Facing death, Hezekiah turned to the wall and prayed (Isaiah 38:2 KJV). His prayer prolonged his life and strengthened his heart. Hannah’s Petition: In her distress, Hannah “poured out my soul before the Lord” (1 Samuel 1:15 KJV). God heard and answered, granting Samuel. Puritan Wisdom: William Gurnall exhorts, “The Christian’s prayer-book is his armory. There he doth sharpen his weapons and find new artillery, which he fetches down from heaven” (Gurnall, 1864). Prayer is the pivot where anxiety yields to hope. Counselling Practice: Teach the anxious to pray through their fears. Use the psalms as a script for prayer. Even when words fail, Scripture can speak for us. Prayer Exercise: Begin with Psalm 13; make its words your own. 4. Reframing with Gospel Truth (Verses 5-6) “But I have trusted in thy mercy; my heart shall rejoice in thy salvation” (Psalm 13:5 KJV). This is the climax. David’s circumstances have not changed—but his perspective has. Biblical Parallels: Habakkuk’s Rejoicing: “Although the fig tree shall not blossom… yet I will rejoice in the Lord” (Habakkuk 3:17-18 KJV). Faith transcends circumstances. Paul’s Contentment: “I have learned, in whatsoever state I am, therewith to be content” (Philippians 4:11 KJV). Contentment is rooted in Christ, not in ease. Puritan Wisdom: Jeremiah Burroughs calls this “the rare jewel of Christian contentment,” stating, “A Christian comes to contentment, not so much by way of addition, as by way of subtraction—by subtracting from his desires, rather than adding to his circumstances” (Burroughs, 1651). Counselling Practice: Help others recount the mercies of God. Gratitude reframes our fears and roots us in divine faithfulness. Gratitude Exercise: Record daily mercies. Revisit them in times of doubt. 5. Trusting the Captain in the Trenches David concludes, “I will sing unto the Lord, because he hath dealt bountifully with me” (Psalm 13:6 KJV). Trust births praise. We see this echoed in Paul and Silas singing in prison (Acts 16:25 KJV). Final Puritan Encouragement: John Flavel comforts us, “Providence is like a Hebrew word—it can only be read backwards” (Flavel, 1678). Often, it is only in hindsight that we see the Lord’s hand. Christ Our Captain: William Gurnall exhorts us, “Thou hast a Captain who never lost a battle, and therefore thou needest not fear to lose the day in His company. March on, Christian!” (Gurnall, 1665). We follow a Captain who bore our griefs and carried our sorrows (Isaiah 53:4 KJV). His cross is the anchor in every storm. Final Application for the Weary Soul Psalm 13 is not merely poetry; it is a battle plan: Pour out your lament before God. Recognise the turmoil within but refuse to dwell there. Turn to the Lord in supplication. Recall the mercies of Christ and trust in His salvation. Sing—though your voice may tremble—for He has dealt bountifully with you. Reflection and Prayer Exercise: Write your own psalm today. Follow the pattern of Psalm 13: Cry out your pain. Name your fears. Ask God for help. Declare His faithfulness. End with praise. Let this pattern become a well-worn path for your soul, leading you ever deeper into the arms of Christ. References: Burroughs, J. (1651). The Rare Jewel of Christian Contentment. Flavel, J. (1678). The Mystery of Providence. Gurnall, W. (1665). The Christian in Complete Armour. Sibbes, R. (2005). The Bruised Reed. Watson, T. (1893). The Art of Divine Contentment. Baxter, R. (1825). The Practical Works of Richard Baxter.